Telephone Service Disruption

Jack Simpson

Head of Marketing and Communications

Clapton is god

A flood at a BT exchange in Paddington, London has caused a fire that has knocked out broadband and telephone connectivity across the UK.  This is currently affecting our telephone services.

Customers who telephone us may find that they receive a “busy” tone, or are unable to be connected.  Our e-mail services are unaffected, and you may still access support and services through this channel.

Our telephone service providers are aware of the problem and are working to resolve it as soon as possible.  We apologise for any inconvenience this may cause.