SMS & CTI Integration

Jack Simpson

Head of Marketing and Communications

Those who believe in telekinetics, raise my hand.

Do you need SMS messaging facilities from Tr@veller?

We have been looking into integrating SMS functionality directly with Tr@veller and are currently gathering opinions and requirements.

We are also looking at new CTI integrations and would love to know which phone systems you currently use.

I would like to hear from you if you think such facilities would be beneficial to your business and how you would use such services within your company. Contact Nick Fowler:
Possible ways SMS can benefit your business:

Instant batch sales promotions
Send text promotions direct to your customers, great for increasing trade on habitually quiet days, filling up empty capacity and getting out those last minute offers!

Booking Confirmations

Amendments to holidays

Reminders to clients

Possible future CTI Applications:

Automatic Company using DDI
Select the brand/company automatically from the number dialled.

Automatic client pop using CLI
Find returning clients instantly.

Hot seats with Active Domain integration
Have telephone calls route to the phone closest to your computer.